The Optibelt E-Shop
The Optibelt eShop offers a quick and convenient option to check product availability and prices and to place orders through the internet. Customers have the opportunity to place orders easily and conveniently round the clock and to track them using the order status enquiry system. When searching for a specific item number or section, comprehensive search functions are at our customers’ disposal.
Product availability and price queries can be made using the shopping basket and the product detail page. Optibelt’s current stocks can be checked and the traffic light icon allows users to see which products can be delivered immediately, whether partial delivery is possible and which products are not in stock. In addition, it is possible to create different wishlists. This allows to add products which are often ordered in the e-shop to a wishlist and to place orders from it.
The status of orders can also be checked online in the Optibelt log-in area under “My access”. This allows users to enquire about existing orders and to look at deliveries which have already been sent. Searches can be made according to dates or order numbers. For current orders, it is possible to enquire about the delivery status and to start tracking a parcel.
Optibelt offers its business partners a further alternative for data transfer via an EDI connection. EDI allows for a structured data exchange without manual entry, generating an error-free exchange of data. The rapid transfer of data is primarily used for orders, order confirmations or invoices. The objective of the EDI connection is to enable communication in order to control business processes beyond company boundaries. EDI should replace the numerous paper documents such as orders, order confirmations, shipping notifications and invoices that accrue during a business process.
With Optibelt ConNect, Optibelt offers its customers the option of transferring business documents from one system to another. In this process, two types of data transfer can be distinguished. On the one hand, there is the option of sending orders using a CSV file. All necessary information, such as order number, dispatch route, delivery address, customer article number, quantity and date of delivery are contained within the CSV file. The CSV format has the advantage that the file is small, reliable and simple to run.
As a further alternative, customers can send all necessary order information as an XML file. The XML format has the positive effect that no installation is required for transmission of this kind.
In the case of both formats, order confirmations as well as invoices are sent by Optibelt straight to the customer’s inventory control system. Customers can choose whether they want to receive the data as a PDF, CSV or XML file.
When they are linked with Optibelt ConNect or EDI, customers can make order status enquiries online.