Awards and Certification
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Excellent Customer Satisfaction Analysis – 2007

Optibelt Polska Sp. z.o.o.

In July 2007, as the manager Thomas Mronski, representative for the whole team accepted the "Recognition for the excellent level of customer satisfaction" certificate from Steinbeis GmbH & Co., the level of joy was understandably high. This also represents the good presence of the Optibelt Group on a worldwide scale. "Good products, excellent service and work in close proximity to the customers in the foreign market is our hallmark" said Thomas Mronski and continued by saying: "Our colleagues from 'Optibelt Polska' and the other East European sales companies in Hungary and the Russian Federation are working with much verve in order to ensure it stays that way".

Customer Satisfaction Analysis - 2007


2008 re-certification audit successfully completed

In April 2008, TÜV Nord GmbH Hannover successfully completed the re-certification for the entire Arntz Optibelt Group. Alongside the Head Office in Höxter, the Optibelt Produktions GmbH production facility located in Bad Blankenburg was certified with the TS 16949:2002.
As a new member of the Optibelt family, the new OPTT plant in Taicang, China was certified for the first time in accordance with ISO 9001:2000.
With this certificate, we guarantee the same level of product quality irrespective of the plant that manufactured the product. For example, the drive belts that are marketed all over the world are produced by the same technologically premium special machines. The same also applies for services provided to our customers. Procedures, processes and operational cycles in all sectors conform to the error-free implementation of the QM System. Hereby, the foundation is laid for a uniform system. The worldwide Optibelt certificates are proof of the implementation of and adherence to the required standards.

DIN ISO 9001:2000


Extension of the DIN EN ISO 14001:2005 Environment Certificate

After the environment certificate in accordance with DIN EN ISO 14001:2005 was awarded for the first time in September, Optibelt was able to provide evidence that it behaves in an environmentally friendly manner and is pressing ahead in a concrete and systematic manner with the construction of the Environmental Management System in accordance with standards that apply on a worldwide scale. In September 2006, it was determined in a monitoring audit that the environment notion is also being put into practice. Many individual measures, verifications, updates and employee training have contributed to the improvement of our environmental policy. Consequently, the validity of the certificate was updated until 14.11.2008.

Environmental Certificate - DIN EN ISO 14001:2005


Customer Satisfaction - 2006

High award for Optibelt Switzerland

The product and procedure assessment of the Steinbeis Transfer Centre in Heidesheim has supported Optibelt for many years during the carrying out of independent survey and answer assessments of customers. In 2005, Optibelt surveyed customers in Switzerland and the results were available at the beginning of 2006: "The numerous positive customer comments correspond to the good statistic results that we were able to identify" according to Dr. Karlheinz Hasenburg, manager of the Steinbeis Transfer Centre. Amongst other details, the Optibelt Swiss Team achieved particularly good results in the commercial area which meant that an above-average result of 1.34 points was achieved. Dr. Hasenburg presented Franz Büchler, Manager of Optibelt Switzerland with the certificate who was then able - along with his team - to celebrate the good collective performance in Switzerland. As in the preceding years, this certificate provides evidence that the customer satisfaction and service commitment are of high importance at Optibelt.

Customer Satisfaction - 2006


Optibelt is supplier of the year - 2004

High level of awards is both an incentive and obligation

On the occasion of the celebrations of the 100th anniversary of the "Verband Technischer Handel e.V." (German Technical Trade Association), Optibelt received the "Supplier to Technical Trade 2004" Award.

Supplier of the year - 2004


High Level of Customer Satisfaction in Austria

In 2004, Optibelt received the award for exemplary performance

Recently, Hanns Loimer, Manager of Optibelt Austria, accepted the award in the form of a certificate in Vienna. "We now have evidence in black and white that the customers are satisfied with us" he said ecstatically as Dr.Karlheinz Hasenburg, Manager of the Steinbeis Transfer Centre presented him with the certificate.

Customer Satisfaction - 2004